Returns & Refund Policy – Vapeseries
At Vapeseries, customer satisfaction is our priority. If you’re not completely satisfied with your purchase, we offer a hassle-free return and refund process. Please review our return policy below.
Returns Policy
✔ Return Period – You may return most new, unopened items within 30 days of delivery for a full refund.
✔ Free Return Shipping – If the return is due to our mistake (incorrect or defective item), we will cover the shipping costs.
✔ Condition of Return – Items must be unused, in original packaging, and in resale condition.
How to Initiate a Return?
1️⃣ Contact Us – Send an email with your order number and details of the item you want to return.
2️⃣ Follow Return Instructions – We will respond quickly with return instructions.
3️⃣ Ship the Item – Send the item back as per our provided instructions.
Refund Process
Once we receive your returned item, we will process your refund as follows:
✔ Return Shipping Transit – 5 to 10 business days.
✔ Return Processing – 3 to 5 business days after receiving your package.
✔ Bank Processing Time – 5 to 10 business days for the refund to reflect in your account.
⏳ Total Refund Timeframe – You should receive your refund within four weeks of shipping your return. However, in many cases, refunds are processed much faster.
For any return or refund inquiries, please contact our customer support team for assistance.
🔗 Contact Us – We’re here to help!